dhka88 Terms and Conditions
This page details the complete legal terms for using the dhka88 platform, including account registration, bonus policy, payment methods, and responsible gaming guidelines.
Introduction and Consent
dhka88 operates an online gaming and betting platform for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the dhka88 website and all related services. By registering on our site, creating an account, or using any service, you agree to all the terms set out below.
It is your responsibility to read and understand these Terms. If you do not agree with any part of these Terms, please refrain from using the dhka88 platform. If you have any questions, contact us via our 24/7 live chat or email.
Eligibility and Age Requirement
The following eligibility conditions must be met to create an account and use services on dhka88:
- You must be 21 years of age or older — for 21+ only.
- You must provide genuine and accurate personal information.
- Each person may create only one account. Creating multiple accounts is strictly prohibited.
- You must ensure that you are registering on your own behalf and are not managing an account on behalf of any third party.
- The user must be located in an area or country where online gaming is not legally restricted.
Account Registration and Security
3.1 Registration Process
When registering on dhka88, you must provide accurate and complete information. Your name, date of birth, mobile number, and email address must be entered correctly. One account can only be linked to one mobile number and one email address.
3.2 Password and Account Security
It is entirely your responsibility to keep your account password confidential. The account holder is personally responsible for all activities carried out through their account. Your password and account details should not be shared with anyone else.
If you suspect that unauthorized access has occurred on your account, contact our 24/7 live chat immediately and change your password.
3.3 Verification (KYC)
dhka88 may request identity verification from a user at any time. This process may require submission of a National Identity Card (NID), passport, or other documents. Withdrawal processing may be delayed until verification is complete.
Financial Transactions and Payment Policy
4.1 Deposit
Funds can be deposited on dhka88 through the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳500.
Funds deposited into the account may only be used for gaming activities. Deposited funds cannot be transferred to another person.
4.2 Withdrawal
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. However, if a verification process is ongoing, it may take longer.
Withdrawals will only be made to the same payment method used to deposit the funds. The user must use a payment account registered in their own name.
4.3 Prohibited Transactions
- Transactions using third-party payment accounts are prohibited.
- Using the platform for any money laundering or illegal activities is strictly prohibited.
- Managing an account with the intent to exploit bonus benefits strategically will result in cancellation of the relevant bonus and suspension of the account.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for the bonus is 10 times.
- Example: Deposit ৳1,000 → Bonus ৳1,500 → Total balance ৳2,500.
- Example: Deposit ৳28,000 → Bonus ৳20,000 → Total balance ৳48,000.
5.2 General Bonus Terms
- Separate specific rules apply to each promotion. Read the relevant terms carefully before claiming a bonus.
- After receiving a bonus, withdrawals cannot be made until the wagering requirement is met.
- Multiple bonuses cannot be combined at the same time unless specifically permitted.
- dhka88 reserves the right to change, suspend, or cancel bonus offers at any time.
- If abuse or any irregular pattern is detected, the bonus and associated winnings may be cancelled.
5.3 VIP Program
The dhka88 VIP program has 5 tiers. Weekly cashback benefits are available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
Advancement to a higher tier depends on gaming activity and loyalty. VIP terms apply separately.
Prohibited Activities
Users must refrain entirely from the following activities:
- Creating or managing multiple accounts.
- Using any automated software (bots), hacking tools, or unauthorized third-party programs.
- Manipulating the game operation process or exploiting any technical errors.
- Fraudulent collusion or coordinating with other users.
- Misrepresenting personal or financial information.
- Threatening, harassing, or discriminating against other users.
- Using the platform for illegal purposes.
If a user is found to be involved in any of the above activities, dhka88 reserves the right to permanently close the account and take legal action.
Privacy and Data Protection
dhka88 is fully committed to protecting the personal information of its users. We use SSL encryption technology to keep all transactions and data secure. For detailed information on how we collect and use data, please read our Privacy Policy.
Users' personal information will never be sold to third parties. However, information may need to be provided to relevant authorities in cases of legal obligation.
Copyright and Intellectual Property
The dhka88 website and all its content (including text, graphics, logos, icons, images, audio clips, and software) are protected by dhka88's intellectual property rights.
- Users may use the site for personal, non-commercial purposes.
- Republishing, distributing, modifying, or commercially using any content without written permission from dhka88 is prohibited.
- The dhka88 trademark or logo may not be used without permission.
Service Limitations and Liability
9.1 Service Disruption
dhka88 always strives to provide uninterrupted service. However, temporary service interruptions may occur due to technical maintenance, server issues, or other reasons. dhka88 will not be held liable in such cases.
9.2 Limited Liability
dhka88 will not be liable for any indirect, incidental, or special damages. The user is solely responsible for any financial loss resulting from use of the platform.
9.3 Third-Party Content
Various game providers (such as PG Soft, JILI, Pragmatic Play, Spribe, Evolution Gaming, Ezugi) supply their games on the dhka88 platform. The operation of these games is subject to the respective providers' own terms and conditions.
Account Closure and Suspension
10.1 Closure at User Request
Any user may request to close their account at any time. Contact our 24/7 live chat to make a request. The opportunity to withdraw any remaining balance will be given before the account is closed.
10.2 Suspension or Closure by dhka88
dhka88 may immediately suspend or close any account for the following reasons:
- Violation of any clause of these Terms.
- Evidence of fraud, deception, or suspicious activity.
- Registering with false information.
- To comply with instructions from law enforcement agencies.
Responsible Gaming
dhka88 is fully committed to a healthy and responsible gaming experience. We believe that gaming should be a source of entertainment, not a cause of addiction or financial hardship.
Users can set deposit limits, session time limits, or take temporary breaks for themselves. Visit our Responsible Gaming page for more details.
Dispute Resolution
If you have any dispute or complaint, please contact our customer support team first. Our support team is available 24/7 via Bengali live chat.
If resolution through customer support is not possible, both parties will attempt to resolve the matter through discussion. Contact us by email: [email protected]
All disputes will be handled in accordance with these Terms. dhka88's decision will be considered final, although the user's legal rights will not be affected.
Changes to Terms and Notification
dhka88 reserves the right to change, revise, or update these terms and conditions at any time. Any changes will be published on this page and, where applicable, users will be notified by email.
Continued use of the platform after any changes will be considered as your acceptance of the new terms. It is therefore recommended that you review this page regularly.
Contact Information
For any questions or comments regarding these terms and conditions, please contact us in the following ways:
- 24/7 Bengali Live Chat — the fastest method.
- Email: [email protected]
Our customer support team is ready to assist you in Bengali, 24 hours a day, 7 days a week.